Enable customer-facing teams to access customer data using dynamic business context and reduce broad access privileges.

Inform fine-grained policies with context

Give the right user the right access at the right time.

Remove standing access to customer data

Reduce the exposure of sensitive data to malicious actors or credential compromise with real-time access decisions

Consistent policy across Salesforce

Create and apply consistent policy across all of your Salesforce instances

How it works

Customer data is some of the most important, sensitive, and business-critical data in every enterprise. This data most often resides in Customer Relationship Management (CRM) and Customer Service Management (CSM) systems like Salesforce. These systems are commonly the first target for data exfiltration by both internal and external malicious users.

SGNL for Salesforce allows enterprises to draft policies that use business context from data sources like HRIS (i.e. Workday) and CRMs (i.e. Salesforce) to grant access to customer data only when required. For Example: A SGNL policy can grant a service agent access to a customer’s account data only when a ServiceNow case is assigned for that customer and the agent is accessing the account during business hours for the agent’s location.

Context-based policy enforcement

SGNL uses context from systems of record to enforce access policies in Salesforce

Unified data context

SGNL ingests and normalizes data from enterprise systems of record to provide consistent policy evaluation

Understandable by business owners

Human-readable policies allow application owners to define who can perform which actions

Achieve a Zero Standing Privilege security posture

SGNL eliminates standing access to systems providing a defense against session hijacking, misuse, and malicious actors

Learn more about SGNL for Salesforce in our technical documentation

See SGNL for Salesforce in Action